Privacy Policy

We take the protection of your personal data very seriously, which is why your data is processed by us exclusively on the basis of the statutory provisions (GDPR). This Privacy Policy informs you of the main aspects of the data processing performed within the scope of our website.

The Data Protection Officer of the KHM-Museumsverband can be contacted at

How do we collect, store and use your personal data, and for what purpose?

Whenever you visit any of the KHM-Museumsverband websites (e.g.,, ), information is transmitted automatically from your device to our website. The following information is stored temporarily in a so-called log file:

  • Device IP address
  • Access date and time
  • Name and URL of the file retrieved
  • Accessing website
  • Browser and operating system used by your device and the name of your access provider.

This data is stored until it is automatically deleted after three months.

What do we process this data for?

This data provides valuable information on ways of optimising the website. Errors and crashes are easier to trace and/or replicate, and we are able to improve user friendliness.

The legal basis for the data processing is Art 6 (1) (f) GDPR. Our legitimate interest lies in the purposes outlined above.

We also use cookies and analytics on our website, more of which later. Our website also gives you the option of subscribing to our Newsletter. When you register, you give us your consent to send you our Newsletter. If you decide to revoke your consent, the legality of the data processing operations carried out on the basis of your consent up until your revocation remains unaffected. You can unsubscribe from our Newsletters or revoke your consent at any time using our personal login area, by clicking the link at the end of each Newsletter, or by emailing us at

You can also reach us at any time through our contact form.

The following personal data is processed for this purpose:

  • Surname
  • Email address
  • Company
  • Address
  • Phone
  • Inquiry text

Your data is required to carry out measures preliminary to a contract and/or to perform a contract in accordance with Art 6 (1) (b) GDPR; otherwise, a contract cannot be concluded. In the event that a contract is concluded, separate information is provided for data processing in accordance with Art 13 GDPR. If no contract is concluded, you data is deleted at the end of the calendar year following the end of the negotiations. If you do not wish to provide us with your data by these means, you can also reach us at any time by phone or mail.

Datenschutzinformation zur Kontaktdaten-Erhebung im Zusammenhang mit SARS-CoV-2

[pdf] Kontaktdatenerhebung – KHM-Museumsverband (351 KB)


Cookies and web analysis

We use cookies on our website. Cookies are small text files that are automatically stored on your device whenever you call up our website. Cookies are used to make your browsing experience on our website as pleasant as possible, but also to optimise our website’s user friendliness.

The legal basis is Art 6 (1) (f) GDPR. The justified interests lie in the stated purposes.

We use the following cookies that do not require approval:

  • _PHPSESSID – Stored until the end of the browser session (session cookie)
  • _ fe_typouser– Stored until the end of the browser session (typo3 cookie, for instance for website logins)
  • spenden.currentTab – Stored until the end of the browser session (contact form inputs)
  • objectdb_filter_open – Stored until the end of the browser session (filter settings – filter state)
  • Delivery-address-open – Stored until the end of the browser session (if a discrepant delivery address is entered, the block is open again on reload – shop application area)
  • Customer data – Stored until the shopping cart has been processed
  • Joyride – Stored for one year tutorial completed

Cookies and analytics also allow us to carry out statistical analyses of the way our website is used so we can improve our offer.

They are used exclusively on the basis of your consent in accordance with Art 6 (1) (a) GDPR and are set only once consent has been obtained. They allow us to continually improve our website, to increase the success of our online presence, and to optimise our offer.

Our website uses Google Analytics. This is a web analysis service provided by Google Inc. ( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as Google).

The cookie generates the following information that is processed by Google:

  • Browser type/version
  • Operating system used
  • Previously browsed page
  • IP address
  • Time of the server inquiry

The data is processed and stored in the US. It is used to analyse how our website is used.

We use the following cookies that do require approval:

  • _GoogleAnalytics – Stored for two years from call-up (Google Analytics)
  • _Addthis – Stored for three months from call-up (the AddThis tools and the AddThis toolbar collect data from the device used by the end user to interact with the publisher sites.

You can use your browser to delete set cookies at any time.

Social media plug-ins

Our website uses social media plug-ins for Facebook, Twitter and Google+ to publicise our company and improve our reach. These plug-ins are initially blocked by the Shariff process, which means they do not gather or transmit any data. The first click activates the button; the desired action (e.g. ‘Like’) is only taken after the second click.

The instant you activate the data transfer with the first click, data is automatically transmitted to the relevant platform, regardless of whether or not you have an account or whether or not you are logged in. So only click a button if you consent to the data transfer. The platforms also use the data for their own purposes such as advertising, market research, and the needs-based design of their own sites. To this end each provider draws up their own usage, interest and relationship profiles, and we have no influence whatsoever over any of it. So if you do not want these platforms to collect data about you, do not activate the buttons.

Please refer to the relevant privacy policies:

Your rights

Data users are entitled in principle to a right of information, correction, deletion, restriction, data portability, revocation, and objection. These rights may be asserted by email to or by post to KHM-Museumsverband, Data Protection Officer, Burgring 5, 1010 Vienna, Austria.

There is also a right of complaint to the relevant regulatory authority:
Austrian Data Protection Authority
Barichgasse 40-42
A-1030 Vienna, Austria

Current validity and amendment to this Privacy Policy

This Privacy Policy is currently valid, as at May 2018.

The Privacy Policy may have to be amended as a result of the further development of our website and our offers, changes to the law, and/or official requirements. It can always be downloaded and printed at

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